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About Us


About Us

 

We are driven to exceed our client’s expectations.  We operate every day on four basic principles:

 

  • We deliver exceptional personal service in every interaction:   Starting with our commitment to answering every phone call with a pleasant “live” greeting, every time, or how we strive to have certificates of insurance out within a 4 hour window, PVI is not like other insurance brokers.

 

  • Integrity is part of all of our actions:   Our philosophy is “work in an open environment.”  Integrity means doing what’s right, every time, with clients, with our insurance company partners, with the public.  Our reputation is cherished. 

 

  • We believe hard work beats the competition:   We work hard for our clients, aggressively advocating for their protection, and the results show.  Time and again, we pick up the ‘dropped ball’ by our competitors, and turn frustrated business owners into satisfied clients.  And our clients stay with us.  Our ‘retention’ of customer business approaches 100%. 

 

  • Community involvement and support:  Through our personal actions, and company commitments, we support the communities in which we do business.  We support our communities through charity work, involvement with local schools, mentoring, and direct support for those in need. 

PVI License #: 0B07066