PVI Group was established in 1992, as an independent, client focused commercial insurance brokerage. Our corporate office is located in Pleasanton, with a personal lines office in Hollister, California.
As an owner/member of United Valley Insurance Services, Inc. we account for over $600,000,000 in written premium annually. Our volume gives us industry clout and the ability to work with local, national and worldwide clients. We are large enough to compete with any national brokerage, but still small enough to provide the customer service that has attributed to our success.
Our integrity, aggressive customer advocacy, and risk management philosophy all contribute to the reputation and relationships we have built over the years.
With many long lasting carrier relationships, and 15 marketing specialists supporting our efforts, the consistent outcome for our clients is a long term, maximum credit result.
We have been paperless for over 10 years and like to point out that we were “green” before being “green” was cool.
During our normal business hours, you will always get a live person on the phone!
We are driven to exceed our client’s expectations. We operate every day on four basic principles:
- We deliver exceptional personal service in every interaction: Starting with our commitment to answering every phone call with a pleasant “live” greeting, every time, to our guaranteed four (4) hour maximum response time for certificates of insurance, PVI is not like other insurance brokers.
- Integrity is part of all of our actions: Our philosophy is “work in an open environment.” Integrity means doing what’s right, every time, with clients, with our insurance company partners, with the public. Our reputation is cherished.
- We believe hard work beats the competition: We work hard for our clients, aggressively advocating for their protection, and the results show. Time and again, we pick up the ‘dropped ball’ by our competitors, and turn frustrated business owners into satisfied clients. And our clients stay with us. Our ‘retention’ of customer business approaches 100%.
- Community involvement and support: Through our personal actions, and company commitments, we support the communities in which we do business. We support our communities through charity work, involvement with local schools, mentoring, and direct support for those in need.
Call for a quote at 925-462-2111